NHS App
Repeat Prescriptions
Please note we have 48 hours to arrange any repeat prescriptions. If your order is urgent please ask your nominated pharmacy to mark urgent on your request. We cannot guarantee that the request will be actioned as urgent. We will do our best to meet the requirements.
Ordering Repeat Prescriptions
Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. You can access your medication via the NHS App.
Collecting your prescription
You can collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
- Online, on the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Medication Reviews
If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment when we ask you to come in for your review.
You can do this in three ways.
- Use an online form.
- Phone us Monday to Friday, from 10am to 6.30pm.
- Visit the surgery and speak with a receptionist, Monday to Friday from 10am to 6:30pm.
You can order Repeat prescriptions in 3 ways:
- Online
You can order your repeat prescriptions via the NHS app or Patient Access on a computer, tablet or smartphone.
We would prefer you to order your repeat prescription online. - In Person
Tick the boxes on your green repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order medications that you need. - By Post
Alternatively, you can order repeat prescriptions by post. You can order your repeat prescription by post using the order form linked here, stating clearly the items you required. Alternatively, you can drop your form in the repeat prescribing box located next to the self check-in screen in the surgery’s main reception area.
If you need the prescription to be delivered to your home address, please enclose a stamped, addressed envelope. - NOTE: Requests for repeat medication will not be taken over the telephone.
Patient Access
You can use Patient Access for prescription requests, appointment booking, and information on your personal medical record. If you would like to use this access facility ask at reception for a registration form. Once you have an account you can sign in at: www.patientaccess.com
Try the NHS App
You can now use the NHS App. This is a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice. Order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Try the Online Form
This short online form is the quickest and simplest way for the majority of our patients to access our clinical team for assistance. Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form.
For more information go to – Contact us Online
Nominating a pharmacy
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
Questions about your Prescription
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
Click here for the NHS Medicines A to Z
You can also contact us at the surgery in two ways.
- Phone us after 10am on 01922 623755.
- Fill in an online form
Prescription charges
Find out more about prescription charges on nhs.uk.
About Pharmacists
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over the counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Many pharmacies are open until late and at weekends. You do not need an appointment.
They can also advise on medicine that you can buy without a prescription.
Collecting your Prescription
Prescriptions are available for collection from the surgery 48 hours (2 working days) after you have made your request. Alternatively, your prescription can be sent directly to your chosen pharmacy through the Electronic Prescription Service.
All prescriptions will be sent to your nominated pharmacy.
For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.
- NHS prescription charges – NHS (www.nhs.uk)
- Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
- Find a pharmacy – NHS (www.nhs.uk)
Disposing of Old Medicines
If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.
Over-the-counter medicines
Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?
Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.
Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.